If you are overdue on your bill, then your VPS will be suspended. After 30 days at which your bill will be four weeks overdue, your VPS will be terminated with all data lost.
We may terminate your VPS earlier, if we quickly need to provision an VPS.
To prevent this, we request that you submit a ticket as soon as you know you're going to be late to work out when to pay us. This will allow us to suspend late fees and will also allow for your VPS to remain untouched while you work to pay us.
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